Delivery & Returns
Jah-Jah's Closet is here with one goal in mind: giving customers a unique, rewarding and enjoyable shopping experience.
My delivery and returns policies are detailed below, please have a look and contact us if you want to know more!
Delivery Information
ALL orders are shipped FREE of Charge to any UK address via Royal Mail (2nd Class).
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You also have the option to UPGRADE your delivery service to either;
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EXPRESS DELIVERY (1st Class) - £1.20 (free when you spend over £35).
OR
NEXT DAY (Tracked) - £3
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ALL orders shipped within 1-2 days, from the United Kingdom via Royal Mail.
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Custom Bead Orders are shipped within 1-2 weeks.
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Custom Resin Orders are shipped within 2-3 weeks.
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Please note: Overseas Shipping is currently UN-available.
Returns and Refunds
I gladly accept returns and cancellations.
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Returns contact within 7 days.
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Ship items back to us within 14 days.
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Request a cancellation within 24 hours of purchase confirmation.
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I don't accept exchanges but please contact me if you have any problems via the contact page or
e-mail jahjahscloset.uk@gmail.com
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Customised or personalised items and items on sale cannot be exchanged or returned because of the nature of these items, unless they arrive damaged or defective.
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Feel free to contact me if you have any problems with your order.
Please note, buyers are responsible for any return shipping costs. Also, if the item is not returned in its original condition, the buyer is responsible for any loss of value and may be charged for the damage.